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Warranty Conditions

Warranty conditions of an online purchase.
CAREFULLY REVIEW THE FOLLOWING WARRANTY CONDITIONS FROM OUR SUPPLIERS:

Please note: There is NO WARRANTY on SUBWOOFERS, SPEAKERS or TWEETERS offered by our suppliers and therefore Soundmatch regrettably cannot offer this to you. These items can be tested before dispatch upon your request.

Warranties are only valid on presentation of an original Soundmatch tax invoice and warranty is strictly valid from date of purchase to end of warranty period. If an item was not installed by Soundmatch, a proof of installation tax invoice from a VAT registered Car Audio fitment centre is also required to validate the warranty.
We strongly discourage unqualified personel, from trying to install these goods without the qualification to do so, as this may affect your warranty, and could cause damage to the goods purchased. Out of warranty goods may also be repaired at your expense. Repairs not collected within 3 months will be sold to recover repair costs.

WARRANTY PERIODS AND EXCLUSIONS ARE SPECIFIED BELOW*:

Workmanship** - 12 months

Head Units/Radios - 12 months

DVD Players/Screens - 12 months

Amplifiers - 12 months

Bluetooth Car-Kits - 12 months

Active Crossovers - 12 months

Parametric Equalisers - 12 months

Converters/Inverters - 3 months

Capacitors - 6 months

Reverse Cameras - 6 months

PDC (Park Distance Control) - 12 months

Speed Trap Radar Detector - 12 months

Flash Drives/Hard Drives - 12 months

Car Batteries - 12 months

Electric Window Kits - 12 months

Alarms, Gearlocks & Central Locking - 12 months. Vesa Approved Alarms will only be fitted upon client's request - 24 months

HID Xenon Kits - 6 months (only if installed by a vat registered Car Audio/Auto Electrical fitment centre)

Vehicle Window Tinting - 36 months on film only excluding fading and damage caused by door internals or breakage of glass

All aftermarket accessories, are non original parts, and are supplied and/or fitted at vehicle owner's risk with no warranty.

*Items not specified above are automatically sold without any warranties unless specified otherwise on the invoice.

 

Goods with a factory fault within 14 calendar days from date of purchase, will be replaced with an identical unit, if available, once the defective unit has been returned and accessed. This is only if the unit has no damage and/or scratches (even slight scratches) and is returned with all its original packaging in its original condition. Please retain all original packaging as suppliers do require this.  

Warranty only covers factory faults and not faults caused by incorrect wiring, negligence, abuse or acts of nature e.g. water damage or insect infestation etc.   Warranty also excludes remote controls, cracked LCD displays and broken or damaged clips, hooks, zips or pins.

Warning: Loud music can cause hearing loss. DVD players should not be used whilst car in motion, we cannot be held responsible for any consequential damage/loss.

If anything is unclear, please contact us before concluding the sale. Thank you for your support.
Compliments or suggestions for improvement can be directed via email to care@soundmatch.co.za.